Introduction
If your Google Ads account has been suspended due to suspicious payments, it can be frustrating and can halt your online advertising efforts. Google takes payment security seriously and may suspend accounts if they detect unusual or unauthorized transactions. In this guide, we’ll walk you through the possible reasons for this suspension and provide actionable steps to resolve it.
Reasons for Google Ads Suspicious Payments Suspension
Before fixing the issue, it’s essential to understand why your account was flagged. Some common reasons include:
- Use of a High-Risk Payment Method – Google may flag transactions from certain credit/debit cards, virtual cards, or third-party payment processors.
- Unverified Payment Information – If the billing details don’t match the bank records, Google may consider it suspicious.
- Multiple Payment Failures – Repeated failed transactions can lead to a suspension.
- Unusual Billing Activity – Large, sudden ad spends or payments from different locations may trigger a red flag.
- Previous Account Violations – If a linked account was previously suspended, your new account might also be affected.
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Steps to Fix “Google Ads Suspended Due to Suspicious Payments”
1. Check Google Ads Notification & Review the Reason
Log into your Google Ads account and check for suspension notifications. Read the exact reason for the suspension to address it correctly.
2. Verify and Update Your Payment Method
- Use a legitimate credit/debit card from a well-known bank.
- Ensure your billing address matches the details on your bank account.
- Avoid using virtual cards or prepaid cards.
3. Contact Google Ads Support
- Visit the Google Ads Help Center and submit an appeal.
- Explain your situation clearly and provide necessary documents such as:
- Bank statements showing Google Ads transactions
- Screenshots of your payment history in Google Ads
- Any receipts from Google confirming successful payments
4. Submit an Appeal Form
If you believe the suspension was a mistake, fill out Google’s Suspended Account Appeal Form with correct details:
- Go to Google Ads Suspension Appeal
- Enter your Customer ID and describe your issue in detail.
- Attach required documents for verification.
5. Wait for Google’s Response
Google typically responds within 3-5 business days. Make sure to check your email frequently for updates.
6. Avoid Future Suspensions
- Use a single verified payment method.
- Do not switch cards frequently.
- Ensure all transactions are authorized and legitimate.
- Monitor your Google Ads billing history to detect any issues early.
Conclusion
Getting your Google Ads account unsuspended after a suspicious payments issue requires careful steps. Ensure your payment details are accurate, submit an appeal with the required documents, and follow Google’s guidelines to prevent future suspensions. If your appeal gets rejected, try contacting Google Ads support for further clarification.
By following this guide, you can increase your chances of getting your Google Ads account reinstated and resume your advertising campaigns successfully.
Have you faced this issue? Share your experience in the comments below!